Baggage Claim / Lost & Found

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Baggage Claim

For our loyal travelers flying with $CRASH, parking with Rusty Rollers, and dining with Lawbsters, or if you are a member of Portion Club, please direct yourself to our baggage claim here to collect your rewards.

Lost & Found

For issues claiming your rewards, please follow these instructions

  • Be sure the correct wallet is connected to the Mint Club site

  • Double check that the network is set to Base

  • Select “Private”

The SFO claim should pop up to the top

International arriving passengers (with the exception of those arriving on flights from pre-cleared countries) must complete U.S. Customs and Border Protection (CBP) entry procedures in the Federal Inspection Area. For more information, visit U.S. Customs and Border Protection.

Baggage Reclaim

After clearing immigration, proceed to the baggage reclaim area to collect your bags. Please contact your airline for lost or damaged baggage.

Arriving to San Francisco

Passengers ending their journey at SFO should exit the Federal Inspection Area through the doors marked "San Francisco" into the International Arrivals Meeting Area. Ground transportation options are available.

Connecting Flights

Onward passengers should exit the Arrivals Hall through the doors marked "Connecting Flights." Passengers may recheck baggage that is tagged to its final destination at the Baggage Desks located outside of the exit. If an agent is not available, or baggage is not tagged to its final destination, passengers should visit their airline's ticket counter.

Please note connecting passengers exit into the airport's public area and are required to clear security prior to boarding their next flight. The TraVELER Security AUTHORITY (TSA) has information about the security checkpoint process.

Passengers may transfer between terminals by walking or riding AirTrain, SFO's automated terminal transit system.